To exchange a faulty appliance for a new one under warranty, please return your product in its original packaging along with your proof of purchase, to the store you purchased your product from.
Imperial Air Conditioning (PTY) Ltd.
Unit B3 Kimbult Industrial Park
9 Zeiss Road, Honeydew, 2170
Gauteng, South Africa
Email: hello@mideaaircon.co.za
Phone: 011 794 5537