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Help Centre

Looking for some help or advice? You’ve come to the right place.The Midea Help Centre is here for you.
Browse through our directory of Frequently Asked Questions, check out our video tutorials, and download product brochures right here.

Frequently Asked Questions

The major benefit is to create a comfortable environment at home or the office throughout the year. An air conditioning unit has a number of functions including heating, cooling, dehumidifying and fan only.

This will enable you to set the temperature and the unit will cool or heat as required or in the case of dehumidify, the unit will get rid of the moisture in the air without dropping the room temperature which is beneficial for those with Asthma.

Air conditioners have become part of our daily lives, providing comfort in our homes, in shops, restaurants, offices and hotels. Air conditioning generates that pleasant feeling associated with an atmosphere that is close to the ideal.

Midea air conditioners have the right air conditioner for your home, building, office, store and industrial applications.

For a precise assessment, a qualified Mideainstaller will need to do an on-site check. The following table does however provide a guideline:

 ROOM SIZE
AIRCON SIZE
 15 to 18 m²  9 000 BTU
 20 to 25 m²  12 000 BTU
 30 to 35 m²  18 000 BTU
 40 to 45 m² 24 000 BTU
 55 to 60 m²  30 000 BTU
 Larger areas  Require installer to advise

* Multiply the length of your room by the width to get the total metres squared.

A non-inverter is a basic model which operates at a fixed speed, simply controlling temperature by switching on/off alternately. This is the most commonly sold unit, these are significantly cheaper to buy but consume up to 40% more electricity. Alternatively, a more sophisticated ‘inverter’ has a variable-speed compressor which constantly regulates to the desired temperature – a more economic method of operation and A-graded for energy-efficiency. Although costing more to buy, inverters offer a wise long-term investment.We offer both formats in our Midea brand for a standard 1-room system. So, to decide which is best for you, consider how frequently (and at what level) the system will be used.

R22 has been the refrigerant of choice for residential heat pump and air-conditioning systems for more than four decades. Unfortunately for the environment, releases of R22, such as those from leaks, contribute to ozone depletion. In addition, R22 is a greenhouse gas and the manufacture of R22 results in a by-product (HFC-23) that contributes significantly to global warming. As the manufacture of R22 is phased out over the coming years as part of the agreement to end production of HCFCs, manufacturers of residential air conditioning systems are offering equipment that uses ozone-friendly refrigerants, one of these substitutes is R410A. As a result if your system ever leaks, the escaping refrigerant won’t contribute to ozone depletion.

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